Story 01

T-cafe bolstered sales by 64% amidst the COVID19 lockdown using kiple’s unified digital payment solution

T-café was a typical brick and mortar business that had neither online presence nor digital solutions in place. When COVID19 hits, they tried all conventional solutions, however sales continued to nosedive at an alarming rate.
2 X
Walk-in Customers since Lockdown
64 %
Increase in Sales
35 %
Increase in Sales Value/Transaction
3
Months to yield results

The Challenges

T-café, a neighbourhood café that depended solely on word of mouth and walk-in customers, got caught in the storm of COVID-19. With no real presence online and social distancing rules in place, many were unaware that the café was open for business. Consequently, T-café had to juggle with the following hurdles:

Plunging sales volume

Lacking the resources to digitalise business operations​

Unable to trade online

Lacking a contactless experience for walk-ins

Plunging sales volume

Lacking the resources to digitalise business operations

Unable to trade online​

Lacking a contactless experience for walk-ins

The Solutions

With kiple’s unified digital payment solution, T-café got digitalised in just 5 days and at the most affordable price. As a result, it allows them to:

Sell Online

Easily update menu online

Take orders via social media

Provide a contactless experience

Sell Online

Easily update menu online​

Take orders via social media​

Provide a contactless experience​

The collaboration with a bakery nearby expanded the café’s offerings, thus helping each other weather through the storm.

Unified Digital Payment Solution

An end-to-end payment solution that empowers businesses to cater to different requirements either online and/or offline channels within the platform.

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