Story 03

Online sales surged 100% with digital convenience provided by kiple & Digital Perak in the S.M.A.R.T Niaga @Perak program. ​

Vihaan runs a stationery shop in Ipoh and ever since the nation was imposed with movement restriction order, sales plummeted drastically. While he tried other online sales channels but none were truly helping his business from the dire condition it was in.​
100 %
Increased in online sales​
50 %
Reduction in abandoned payment​
40 %
Reduction on sales management time​

The Challenges

Since the pandemic outbreak, Vihaan the owner of a stationery shop in Ipoh tried selling online through e-marketplace but was deterred by its high fees involved. He then tried selling on social media and that was a tiresome process without digital intervention. It was not easy being in a competitive market, Vihaan was almost defeated by the following challenges:​

Worried that online payments were not secured ​

Not able to provide wider online payment options for his customers​

Limited to accepting payment via direct bank transfer​

Time consuming manual processes of inventory management and tracking payments​

Worried that online payments were not secured ​​

Not able to provide wider online payment options for his customers​​

Limited to accepting payment via direct bank transfer​​

Time consuming manual processes of inventory management and tracking payments​​

The Solutions

Vihaan registered himself to S.M.A.R.T Niaga @Perak as a local merchant. Within 5 working days, he could start selling online and was given the step-by-step guidance to activate and fully utilise his account on kipleBiz Unified Payment Platform. With the additional support from kiple and Digital Perak, Vihaan turnaround his business and now enjoying the following advantages:

Customers have the liberty of paying through kiple’s 1-click-payment link that can be sent via any messaging app​

Plenty of online payment options for the customers to choose from, including credit cards, online banking, kiplepay, AliPay, Wechat Pay, Grab Pay, Touch & Go and Boost​

Online statements, reports and transaction history are automatically consolidated and can be easily access on the kiple’s platform​

Sell Online

Take orders via social media​

Provide a contactless experience​

Digital Retail Transformation​

Digital payment solution that is cost effective and simple to use for merchant of any size.

The Products That Helped Aina

Simplified payment
solutions for scale​

Simplified payment solutions for scale.

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