Story 02

With kiple’s cashless payment solutions and expert advices from Digital Perak, Suevy managed to win the hearts of her customers with 40% increased in customer loyalty​

Suevy the owner of a Wellness Chemist pharmacy store continue business as usual as an essential service provider during the COVID19 period. With new rulings on social distancing, Suevy as a local vendor in Perak was digitally and financially challenged.​
30 %
Increased in in-store sales​
40 %
Improved in customer loyalty​
2 X
Faster check out time​

The Challenges

Essential service providers like Suevy, who runs the Wellness Chemist pharmacy store in Kampar, Perak is allowed to operate during the COVID19 lockdown. However, with the provision of adhering to the SOP mandated by the government. This amplified the need to transact via mobile payments especially with rising mobile customers to the pharmacy. Suevy was not equipped for it and left dwindling in the following dilemmas:​

Limitations of the current traditional payment system to cater mobile payments​

Online frauds on digital payments​

Restricted payment options for mobile customers​

Lack of the technical knowledge to provide excellent mobile payment experience​

Limitations of the current traditional payment system to cater mobile payments​

Online frauds on digital payments​

Restricted payment options for mobile customers​

Lack of the technical knowledge to provide excellent mobile payment experience​

The Solutions

Suevy boarded herself to S.M.A.R.T Niaga @Perak as a local merchant. Leveraging on the expertise of Digital Perak and kiple’s technology, Suevy digitalised her business within 5 business days. All she needed to do was to follow a set of simple directions and activated her account on the kiplePay Biz app. Just like that, her pharmacy now supports contactless payments in store. She is enlightened with:​

Secured payment using unique static QR codes when walk-in customers pays via kiplePay e-wallet​

kiplePay Biz app, Suevy is able to accept payments from major e-wallets​

Digital convenience for both merchant and customers with wide range of mobile payment options​

Tracking transaction records and view payment reports on her phone​

kiplePay offers cash settlement of T+2 trading days to ease cash flow turnaround​

Secured payment using unique static QR codes when walk-in customers pays via kiplePay e-wallet​​

kiplePay Biz app, Suevy is able to accept payments from major e-wallets​​

Digital convenience for both merchant and customers with wide range of mobile payment options​​

Tracking transaction records and view payment reports on her phone​​

kiplePay offers cash settlement of T+2 trading days to ease cash flow turnaround​​

Cashless Retail Transformation​

Empowering retailers with more control of their cash flow while bringing wider range of contactless payment options for their customers​.

The Products That Helped Suevy

E-wallet that empowers
cashless lifestyle​

Single unified platform for
cashless business environment ​

E-wallet that empowers cashless lifestyle​
Single unified platform for cashless business environment ​

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