Story 02

MobilePASS continues to thrive during the pandemic with the expansion of their user base using Kiple e-KYC and a reduction of over half their operational cost​

MobilePASS is a telco company that relies on their physical shops and on-ground agents to acquire customers. With the amount of capital going into hardware and operations staff, they knew they had to resort to a digital solution to maximize cost effectiveness and customer acquisition even before the pandemic.

<10

Mins to acquire customer​
35 %
Increased in customer acquisition​
50 %
Reduced in operational cost​

The Challenges

MobilePASS is a niche telco provider whose growth of customer base was heavily reliant on signing up customers face-to-face. As the company continue to expand, the more capital they had to put into staff expansion and hardware acquisition. Going digital is inevitable, but they need a reliable digital KYC solution that could:​

Reduce the paperwork and man hours​

Provide a smooth enrolment experience to their customers​

Prevent identity fraud and its related cases​

Reduce the paperwork and man hours​

Provide a smooth enrolment experience to their customers​

Prevent identity fraud and its related cases​

The Solutions

MobilePASS solved all their problems by integrating kiple’s eKYC solution into their eSIM solution. The Kiple eKYC solution’s AI and biometric algorithms provided them with a reliable and user-friendly system to register new customers remotely, and at the same time ensured that the identity verification process is compliant with the KYC. With the Kiple eKYC, MobilePASS can now:​

Register new customers in less than 5 minutes​

Register customers remotely without the need to go to a brick-and-mortar store​

Enrol customers securely with Kiple eKYC’s AI and biometric algorithms​

Ensure a full KYC-compliant sign-up process​

Register new customers in less than 5 minutes​

Register customers remotely without the need to go to a brick-and-mortar store​

Enrol customers securely with Kiple eKYC’s AI and biometric algorithms​

Ensure a full KYC-compliant sign-up process​

Onboarding Customers Securely with Kiple e-KYC’s AI and Biometric Algorithms​

Spearhead the digital era with electronic sign-ups via Kiple e-KYC​.

The Products That Helped MobilePass

Helping businesses transform legacy customer onboarding processes​.

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