Story 01

LendingBoat has continuously reaped the benefits of Kiple e-KYC since they first signed up, with a reduction in operational costs and a significant increment in customer acquisition

A leading authorised money lender in Malaysia, LendingBoat hit a snag when COVID-19 struck. They couldn’t meet their customers to verify their identity based on original documents, nor could customers provide the required documents. LendingBoat knew they would have to resort to a digital KYC solution.​

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Mins to acquire customer​
50 %
Increased in customer acquisition​
30 %
Reduced in operational cost​

The Challenges

COVID-19 posed a major challenge to the LendingBoat business. They were obliged to perform KYC checks and monitoring, yet they were unable to meet their customers, verify the documents they received, nor could customers provide the identity documents they usually relied on. They desperately needed an digital KYC solution that:​

Can be deployed quickly​

Is able to sign up new customers fast​

A reliable solution that minimises identity fraud​

Fulfills KYC requirements to comply with the Anti-Money Laundering (AML) laws​

Can be deployed quickly​

Is able to sign up new customers fast​

A reliable solution that minimises identity fraud​

Fulfills KYC requirements to comply with the Anti-Money Laundering (AML) laws​

The Solutions

LendingBoat acquired Kiple e-KYC as a solution to their problems. Kiple e-KYC eliminated the need for them to meet with their customers, while at the same time shortening the processing time from weeks to mere minutes. This resulted in them being able to focus more on customer acquisition. With Kiple e-KYC, LendingBoat customers can now:​

Sign up for a loan request in less than 10 minutes​

Submit all proof of identity from the safety of their homes​

Submit all their official documents without worry of identity theft​

Sign up for a loan request in less than 10 minutes​

Submit all proof of identity from the safety of their homes​

Submit all their official documents without worry of identity theft​

Remote Customer Onboarding with Kiple e-KYC​

Zerorising processing times for more efficient services, helping customers to onboard faster and more secure​.

The Products That Helped LendingBoat

Kiple e-KYC

Helping businesses transform legacy customer onboarding processes​.

Learn More >

Kiple e-KYC

Helping businesses transform legacy customer onboarding processes​.
Learn More >

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